Human Factors in Air Traffic Control
The human element is probably the most critical element in safety-critical systems, systems of systems, and complex systems. It is the element which is least predictable and largely least studied when compared to technological systems. Human Factors is a multi-disciplinary field of research focusing on understanding this interesting and fascinating human-machine interface. It draws on elements from cognitive science, behavioural science, computer science, and others to bring a pen-picture of the critical issues occurring at this important interface. We [Abbass, Coleman, Mount & Tucek] are developing new metrics for measuring the usability of displays, cognitive load and situation awareness in safety critical systems such as air traffic control systems.
